Virtualization: VMWare ESX, VMWare ESXi, VMWare VSphere, VMWare Workstation, VMWare Server, VMWare Player, Microsoft Virtual Server, Microsoft Hyper-V, Xen.org Xen, Citrix XenServer

Storage: EMC Clariion, Hitachi Data Systems (HDS), Compellent, OpenFiler, Dell/Equalogic, McData switches, fibre channel, iSCSI, zoning, LUN allocation

Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows 7.0, Windows XP, Windows Vista, Windows 2000 Professional, Windows NT Server, Windows NT Workstation, Windows 3.1, Windows 3.0, Microsoft DOS 3.0, Redhat Enterprise Linux, CentOS, Fedora Linux, Mandrake Linux, VAX/VMS

Networking: Sourcefire Certified Professional (SFCP), Snort, TCP/IP, Ethernet, Token Ring, HTTP, SMTP, SNMP, IMAP, POP3, DNS, DHCP, NetBeui, DSL, RAS, PPTP, IPSec, SSL, WEP, PA, L2TP, MS-CHAP, Cisco, Vyatta

Databases: Oracle 10g, Oracle 9i, Microsoft SQL Server 6.5, Microsoft SQL Server 7.0, Microsoft SQL Server 2000, Microsoft SQL Server 2005, Microsoft Access, MySQL, dBase III PostSQL

Infrastructure Management Methodologies: ITIL version 3.0 Framework

Project Management & Development Methodologies: Waterfall, Agile, Scrum

Manager, Virtualization Quality Assurance

Director of Infrastructure and Applications

Full operational responsibility for IT planning, implementation and support nationwide as an integral component of the business plan. Engineered turnaround of IT’s performance and service levels. Transformed IT into a strategic business partner. Managed and delivered large scale projects on time and within budget. Responsible for budgeting design and support of all technology.  

·        Managed geographically dispersed staff of differing cultures including 27 offshore developers and architects based out of Bangalore, 2 network managers from New Jersey, and a variety of rotating consultants. 

·         Lead the technology forklift of an acquired company (CHI Research) to the latest technology.  Later managed the office and infrastructure expansion encompassing two additional locations.

·         Managed a detailed IT budget of 2.5 mil and cut costs to align with business needs and forecasted growth.  Replaced high priced commercial applications with low cost open source alternatives.  Renegotiated all current vendor contracts to achieve best possible pricing and flexible terms to match the business needs.

·         Consolidated all physical servers to VMWare Infrastructure virtual machines with shared storage across EMC Clariion, Dell, and OpenFiler SANs saving over $11,000/mo in current and future hardware leases and reducing the time for new server procurement from three weeks to twenty minutes.

Network Manager

Technical lead for the Chicago market and provided technical mentorship to colleagues.  Simultaneously developed the implementation plan for the company’s acquisition of CHI Research (soon to become The Patent Board/ipIQ) while also engaged as a lead consultant for Conagra Foods and their SAP implementation.

Consultant - Project Manager for Client Engagements

Managed the relationship with several business groups for technical projects.  Planned, coordinated, and managed a portfolio of technical projects within the assigned business groups.  Responsible for leading all aspects of projects from start to finish including project team definition, resource allocation decisions with Managers of impacted departments, stakeholder interfaces, project planning, functional documentation, full project execution, tracking, reporting, rollout, interface with other business departments, and formalized project closure.

·         Successfully recovered a colleague’s failing fixed-bid project and timeline saving $35,000/mo.  Because of the turnaround, the client reengaged Experian for a second project.

·         Mentored junior Project Managers and lead training sessions

Consultant – Senior IT Change Manager

Managed the ITIL Change Management Life Cycle in an IT Infrastructure environment.  Delivered Service Deliverables to the various global business units at a high level of professional services incorporating responsibility, accountability, integrity and quality assurance at all times.

·         Architected a data warehouse to address the business need for a centralized change management and problem resolution reporting system across multiple organizations. Created a .NET front end administration system to provide an enterprise-class proactive alerting system to protect the production infrastructure environment from unforeseen risks.

·         Rebuilt support scripts, quality assurance procedures, change management processes, and reporting standards resulting in improved efficiency and reduced human error with automated procedures.  As a result of the automation, the time required to complete change management reports was reduced from one full day to two hours allowing more frequent and personalized updates to roll out.

Consultant - Senior Business Systems Analyst

Analyzed business requirements, functional requirements and served as the liaison with the various business units to gather requirements and resolve issues. 

·         Spearheaded the development of the Category Business Planner (CBP) client usage portal.  Identified the business need, developed the application according to the requirements (by self), and integrated the application into the Vignette intranet portal.

·          Served as one of the team’s primary Oracle DBA’s responsible for optimizing Oracle’s performance and troubleshooting CBP metrics based on Computer Associates’ Strategy.

Project Manager / Infrastructure Architect

Responsibilities included the documentation of the business and technical needs analysis, functional requirements, gap analysis, use cases, scope maps, disaster recovery planning, vendor selection/negotiations, risk assessments, infrastructure design, customer experience research, and business unit reports. Provided application development leadership, vendor negotiations, project management, technical support, and mentorship.

Flat Iron Arts Building: Project management, infrastructure design, budgeting, engineering and operations of live audio/video streaming solution utilizing various commercial and custom developed techniques.

Motorola: Consulted with Motorola development team, reviewed existing internal efforts, documented gaps, and prepared a revised project plan with a revolving innovation cycle including conception, architect-scope, architect design, engineering, and operations. Worked as a liaison and coach between each corresponding department. Modeled the business process to illustrate the current systems and their informational content and propose and managed new process. These efforts allowed the client to reduce redundant efforts, improve communications, and complete the project early and under budget.

Ingersoll Rand: Participated as the lead Infrastructure Architect during the completion of architect/scope and migrated the teams’ architect/design efforts. Developed a detailed assessment of the internal technologies and transactions in conjunction with the client’s relevant partners. Designed the unique infrastructure to allow extensive customization within Siebel allowing an open architecture, access to a content management system, and scalability beyond the products initial intent.

Johnson Wax Professional: Consulted as an Infrastructure and Applications with multiple business units in order to provide a complete eCRM, ERP, and eBusiness infrastructure strategy. System design involved interfacing with Lawson, J.D. Edwards and Siebel.

Consultant - eBusiness Infrastructure

Worked as a mediator and project manager between the application development and network operations to provide the highest caliber of scalability and performance with the current hardware/software investment.

·          Forecasted future trends and procured the necessary hardware to meet forecasted requirements.

·          Developed a comprehensive disaster recovery plans for all technical components, staff relocation, and alternative sale processes.

·          Coordinated performance testing workshops and testing routines with detailed test cases and regressive test scripts

·          Provided a detailed analysis and operations guide for the best practices based on the limited resources available.

Manager, Network Operations Center

Managed multiple roles during the firm’s early conception including SQL DBA, network infrastructure, application development, department management, and data center management.

·          Relocated data center from cross country resulting in annual savings in .5 million in personnel, network access charges and reduction of redundant applications/licenses.

·          Lead the initial development team with the creation of the backend administration and customer facing web site.

·          Built the call center operations with implementation of core CRM applications and custom IVR programming within the PBX for call routing.

·          Evaluated and approved purchases for all data center equipment.

·          Responsible for all aspects of the day-to-day IT operations including help-desk management.

Internet Director

·         Management of overall IT and Internet marketing synergies including MIS, Help Desk, Network Operations, application development, Internet customer service / credit / order processing, and internal IT training for the company’s dotcom business.

·         Coordinated and conducted training for corporate IT applications and internal system routines. Scope of training activities for 680 employees and seven locations.

·         Served as the lead project manager for database migration. Directed MIS staff, network operations, and external vendors through migration plan. Proactively identified and resolved potential and existing problems.

·         Revolutionized sales strategy to bring online sales.

·         Spearheaded the online sales initiative, collaborating with sales, marketing, MIT, purchasing, customer service, financing, and accounting departments.

·         Developed the ELEK-TEK.COM business unit using a combination of cutting edge technologies. Considered by many industry experts to be on the "Edge of The Web" according to the the April 1997 Consumer Electronics magazine. (http://www.timothypowers.com/consumer-electronics.pdf)

·         Managed the development and operations of the web design and hosting for 15 independent web sites.

·         Responsibilities included staff management, strategic business and marketing planning, training, budgeting, and project management of concurrent initiatives between departments.

Change Management Administrator

Managed interdepartmental database and document management synergies.

Sourcefire Certified Professional (SFCP)
Microtek, Herndon, VA

PMI Project Management Professional (PMP) Certification Training
Microtrain, Lombard, IL

Six Sigma Green Belt Training
Chicago Deming Association – Six Sigma Masters Program, Naperville, IL

Cisco Certified Network Associate (CCNA) Training
Microtrain, Lombard, IL

Microsoft Project 2000, Level II
CompUSA, Naperville, IL

Microsoft Project 2000 Level I
CompUSA, Naperville IL

Administering Microsoft SQL Server 6.5
ONLC, Boca Raton, FL

Installing and Configuring Microsoft Exchange Server 5.0
ONLC, Boca Raton, FL

Remedy Action Request System (ARS) Administration
Remedy Corporation, Columbia, MD

Certification, Microcomputer Applications/Operations
Anne Arundel College, Arnold, MD

Associate of Arts, Computer Information Systems
Anne Arundel College, Arnold, MD

Preferred locations in FL: Orlando, Coytown, Lake Baldwin, Engelwood Park, Lake Frederica, Bryn Mawr, Mariner's Village, Lake Underhill, Southern Oaks, Little Lake Conway, Lake Conway, Belle Isle, Crescent Park, Vista East, Vista Park, Lake Holden, Holden Heights, Edgewood, Sky Lake, Lake Jessamine, Camellia Gardens, Florida Center, Tangelo Park, Windhover, Turkey Lake, Lake Richmond, Carver Shores, Johnson Village, Lake Mann, Malibu Groves, Lake Inavhoe, North Orange, Lake Lawne, Signal Hill, Rosemont, Fairview Shores, Eatonville, Maitland, Lake Maitland, Lake Osceola, Winter Park, Lake Virginia, Interlachen Country Club, Goldenrod, Gabriella, Jamestown, Busch, Brunetti South, LaVina, East Park, Randall Johnson, Taft, 32801, 32803, 32804, 32805, 32806, 32807, 32808, 32809, 32810, 32811, 32812, 32814, 32817, 32818, 32819, 32820, 32821, 32822, 32824, 32825, 32826, 32827, 32828, 32829, 32831, 32832, 32833, 32834, 32835, 32836, 32837, 32839, 32809, 32812, 32112, 32809, 32839

Preferred locations in GA: Atlanta, Duluth, Alpharetta, Roswell, Lawrenceville, Norcross, Suwanee, Sugar Hill, 30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30320, 30321, 30322, 30324, 30325, 30326, 30327, 30328, 30329, 30330, 30331, 30332, 30333, 30334, 30336, 30337, 30338, 30339, 30340, 30341, 30342, 30343, 30344, 30345, 30346, 30347, 30348, 30349, 30350, 30353, 30354, 30355, 30356, 30357, 30358, 30359, 30360, 30361, 30362, 30363, 30364, 30355, 30368, 30369, 30370, 30371, 30374, 30375, 30376, 30378, 30379, 30380, 30384, 30385, 30388, 30390, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31136, 31139, 31141, 31145, 31146, 31150, 31156, 31192, 31193, 31195, 31196, 39901, 39926, 30029, 30096, 30096, 30097, 30098, 30099, 30004, 30005, 30009, 30022, 30023, 30075, 30076, 30077, 30042, 30043, 30044, 30045, 30046, 30049, 30003, 30010, 30071, 30091, 30092, 30093, 30024, 30518

Preferred locations in IL: Naperville, Bolingbrook, Warrenville, North Aurora, Aurora, Batavia, Geneva, West Chicago, St. Charles, Romeoville, Downers Grove, Geneva, South Elgin, Elgin, Bartlett, Streamwood, Schaumburg, Hanover Park, Bloomingdale, Elk Grove Village, O'Hare, Wood Dale, Bensenville, Franklin Park, Rolling Meadows, Mt. Prospect, Des Plaines, Northlake, Oak Brook, Oakbrook Terrace, Clarendon Hills, Westmont, Willowbrook, Chicago, The Loop, 60540, 60563, 60564, 60565, 60440, 60490, 60555, 60542, 60502 60503, 60504, 60505, 60506, 60510, 60539, 60134, 60185, 60174, 60175, 60446, 60515, 60516, 60517, 60134, 60177, 60120, 60123, 60124, 60103, 60133, 60107, 60173, 60179, 60193, 60194, 60195, 60196, 60133, 60108, 60007, 60191, 60105, 60106, 60399, 60131, 60008, 60056, 60016, 60018, 60164, 60521, 60522, 60523, 60181, 60514, 60559, 60527, 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609, 60610, 60611 60612, 60613 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60633, 60634, 60636 60637, 30638, 60639, 60640, 60641 60642 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60654 60655, 60656, 60657 60659, 60660, 60661, 60699, 606701 60706, 60707, 60712, 60803, 60804 60805, 60827

Preferred locations in TX: Dallas, Highland Park, Irving, Grapevine, Balch Springs, Rockwall, Grand Prarie, Arlington, Kennedale, Lake Arlington, Duncanville, Cedar Hill, DeSoto, Lancaster, Hutchins, Kleberg, Kylie, Seagoville, Colleyville, Coppell, Carrolton, Richardson, Inwood, Farmers Branch, 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75221, 75222, 75223, 75224, 75225, 75226, 75227, 75228, 75229 , 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75242, 75243, 75244, 75245, 75246, 75247, 75248, 75249, 75250, 75251, 75252, 75253, 75254, 75258, 75260, 75261, 75262, 75253, 75264, 75265, 75266, 75267, 75270, 75275, 75277, 75277, 75283, 75284, 75285, 75286, 75287, 75342, 75398, 75038, 75039, 75060, 75061, 75062, 75063, 75064, 76051, 76092, 75180, 75181, 75032, 75087